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e-Services - 11/01/2009

The Kenyan government launches e-service

NAIROBI, January 9 (Xinhua) - The Kenyan government Friday launched a new electronic service for tracking the trajectory of the services offered by all public institutions.

      The project known as "e-service allows people to learn about the issue of identity cards and passports by sending an SMS. From SMS, Kenyans will know what it takes to seek and follow the processing of documents.

      Prime Minister Raila Odinga said the Government embraced the technology in governance as a means of improving service delivery to Kenyans as well as creating efficiency in all government institutions.

      "This project will allow public access to essential government services through mobile phones. It will allow the public to ask questions and get real-time responses regarding the conditions, the cost and the status of the provision of services most often requested, "he added.

      The new service will cost five shillings (about six U.S. cents) also allows users to submit complaints about delays in issuing national identity cards and passports.

      Odinga said that sending text messages, users of mobile phones would be able to send queries to the Department of Immigration and the Department of Public Service Reforms after which they will have immediate feedback.

      He strongly recommended the public to use the new service to save time and also reduce transport costs.

      He stressed that the initiative "e-Government" will be in the near future extended to other services such as pensions and land titles.

News

Sonatel launches Iphone 3G  Send To A Friend   Print

Written By - 13/01/2009

On December 5, 2008, Sonatel carried out launching of exclusiveness in the iPhone 3 G in the form of a range of three fixed prices respectively authorizing 2:35 of communication + 200 Mo of data, 4:30 of communication + 300 Mo of data and 6:50 of communication + 400 Mo of data). Within the framework of the “Box Private individuals”, the model 8 Go is sold 345.900 Francs CFA and the model 16 Go with 405.900 Francs CFA, the price of the fixed prices being respectively of 16.900 Francs CFA, 28.900 Francs CFA and 44.900 Francs CFA. There exists also a “Box Professionals” whose price of the fixed prices is overall of the same order but within the framework of which the price of the apparatus varies between 207.900 Francs CFA and 326.900 Francs CFA, according to the selected fixed price.

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The Africa E-Governance Academy Validation Meeting  Send To A Friend   Print

Written By Dandjinou Pierre - 24/07/2008

The purpose of the workshop is to discuss and validate the Africa e-Academy Framework project

document and prepares its appropriation by key stakeholders, for sustainability.

The workshop will provide space for interaction and engagement with key actors toward a well

established and regional e-Academy institution.

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Documentary

Third Regional High Level Forum on ICT for Enhanced Public Sector Performance

Tahir Djafar Basse

During 6 - 9 May 2007, close to 60 representatives from 15 countries in Southern, Eastern and West Africa gathered at the Rovuma Hotel in Maputo, Mozambique, for the Regional High Level Forum on ICT for Enhanced Public Sector Performance. The participants were high-level decision makers and practitioners from government.
The participants were composed of high level government leaders from Ministries and Directorates of Development and Planning, and Public Service as well as heads of partner development institutions. A number of UNDP Country Offices were also represented, including UNDP SURF West and Central Africa. See the annex for the full participants list.
The Forum started with a Pre-Conference on Sunday 6 May, on Transforming Public Service. It was then followed by two and a half day of presentations, sharing of country experiences and group dialogue on the application of ICT as a vehicle for enhancing Pubic Sector Performance.
This was the third Regional High Level Forum, and was the gathering of policy makers, practitioners and professionals in the Southern African countries. It enabled participants to develop mutual understanding of current and emerging development issues on ICT in the sub-region. Last year’s Forum focused on strategies, methodologies and tools for enhancing the capacity for effective delivery of public services, introducing the CODESURE Process of Engagement – Consensus Building, Design of Interventions, Support to Implementation and Review of Interventions. More than 50 participants attended.
The conference was held in English, and included plenary sessions with expertise from UNDP-SACI Team and invited guest presenters. It was a balanced blend of presentations, special focus sessions, practical demonstrations and debates on specific topics, as well as various informal networking opportunities where countries shared their experiences, ideas, new information and perspectives.
A number of parallel events took place alongside the conference, including special interest group getting-together, demonstration of specific aspects on innovation and best practice showcases.

Download Document 1 447,0 Ko



Projects

DistrictNet

Responsible for Project : Project Manager is district chairman, central government supports DistrictNet, strong involvement local community
Duration Of Project : 2002-2007

Country : Uganda
Status : En cours
Listed In : appui de procédé de décision

DistrictNet’s general goal was to improve the transparency of local government and to support decentralisation through the implementation of ICT, thus meeting the Ugandan government’s broader goal of decentralising its operations. The programme emphasises the domains of eadministration and e-services; e-society is not within its scope.

DistrictNet aims to achieve five overall goals:
1. increased availability of management information;
2. increased coordination between headquarters and sub-counties;
3. reduced costs of coordination between headquarters and sub-counties;
4. improved IT skills among users; and,
5. increased availability of public information.

Read More

Download Document Of Project 127,7 Ko



Country Profile

Cape Verde eGovernance Country Profile


Today Cape Verde is a stable democratic state that is ranked among the best countries in Africa in Human Development and Good Governance. Furthermore, Cape Verde is the most advanced...

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South Africa and Local Governance


In sub Saharan Africa, South Africa has been one of the first countries to embark on projects and programmes which tend to harness the potential the ICT offer to provide valuable information that enhances...

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Uganda eGovernance Country Profile


Over the past fifteen years, Read More


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