eAccess

eAccess deals with the demand side of eGovernance. It represents the critical prerequisite to empower citizens through eGovernance, particularly the poor, women, and youth, to actively participate in governance processes and gain from eGovernment services.   eAccess covers the two dimensions of physical connectivity in terms of necessary ICT infrastructure on the one hand and eLiteracy, i.e. the human ability of making use of this technology on the other side.   

Connectivity

To provide connectivity to the masses the concept of telecentres in its numerous variations has received most attention. Shared community centres provide access to the internet and are often combined with training initiatives or government service centres.

Link to telecentre community: www.telecentre.org

Furthermore, the rapid increase in mobile phone usage opens new opportunities for widespread ICT connectivity benefiting more citizens of ICT including marginalized groups in rural areas. 

eLiteracy

Link to article about how UN agency and Microsoft team up to assist rural businesses in Uganda:

Six District Business Information Centres will provide rural businesses and those who operate them with integrated solutions, instruction in technology and entrepreneurial skills, and Internet access.